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Hajj & UmrahFull-stack developmentManaged operations

Evidence-led objections reverse SAR 4.58M in violation charges

Inspection requirements, field execution, legal records and evidence in one traceable environment.

Five Hajj service companies, with Ain Al-Imtithal
5Hajj service companies covered
460,000+Pilgrims within monitored operations
524,000+Inspection points recorded
SAR 4.58MIn charges cancelled or reversed
705,000+ evidence files organised · 2,589 legal records produced
01 — The challenge

Doing the work is not the same as proving it

When evidence sits apart from the record of who did what, where and when, an organisation argues about its own operations from a weaker position than the facts deserve.

The operation before: paper forms, messages and spreadsheets.
Before
Where the work landed
Inspection findingsRecorded apart from the evidence
Photo foldersThousands of files, no link to a round
Violation noticesArriving months after the visit
Legal trackersRebuilt by hand for each objection
Evidence could not be provenCharges stood because the record could not be reassembled in time
02 — The solution

One traceable chain, from requirement to objection

Delivered with Ain Al-Imtithal on Midani, with every link of the assurance chain in the same environment.

01

Requirements, structured

Inspection requirements built as the workflows the field follows.

02

Execution, captured in place

Every activity tied to its user, time, location and evidence.

03

Legal records, produced from it

Formal records generated from the same traceable environment.

04

Objections, supported

Incorrect violations challenged with documented evidence.

The Midani dashboard used to run the programme.
A hand holding a phone running the Midani field app, showing attendance clock-in and today's tasks.
Midani · field app
03 — Business impact

Digital evidence as a governance asset

Records that hold up

705,000 evidence files behind 2,589 defensible legal records.

Accountability, traceable

Every finding followed from the round to the action that closed it.

Rights protected

SAR 4.58M in charges cancelled or reversed.

Start with a
consultation.